terms

 

Terms and Conditions

Minimum Order:

$50.00

Pricing:

Please note that there are two prices listed for most products. The lower price is charged for full cases of the same product number. The higher price is for mixed or partial cases. All prices and terms and conditions are subject to change without notice however we rarely if ever find a need to invoke this clause. We have made every effort to ensure that all prices listed are accurate however errors do occur and therefore Gourmet Depot will charge the correct price for all products. Clients will be notified of any pricing errors and will have to opportunity to adjust their orders accordingly. Prices are wholesale and GST/HST is extra where applicable.

Case Packs:

As a wholesaler, items are shipped in full case quantities only. Most items can be assorted to make up full case quantities at the mixed case price. Should you wish to purchase partial cases of any products we accept no responsibility for broken or damaged product. Our Cash & Carry facilities are ideal for those requiring less than case quantities.

Samples:

Samples will be provided at case lot pricing however Gourmet Depot assumes no responsibility for damaged or broken products as these will be shipped in less than case quantities.

Chocolate:

Gourmet Depot does not normally ship chocolate products during the summer months (June - September) due to warm weather temperatures and the resulting risk to product integrity. We will ship these products upon client approval to ship by a refrigerated carrier or with the understanding that Gourmet Depot assumes no responsibility for melted items.

Damages/Shortages:

All damages/shortages must be reported within 48 hours of receipt of your order. Adjustments will only be made within 7 days of order receipt. Please keep all damaged product for verification purposes and possible return to manufacturer.

Returns:

No returns will be accepted without prior management authorization. We will arrange for pick up of all products shipped in error. All other authorized returns must be returned to our warehouse prepaid. Due to the sensitivity & nature of food products we do not accept returns. A 20% restocking fee will be applied to authorized non-food items returned with 7 days of receipt.

Backorders:

Backorders with a value less than our minimum order of $50.00 will be automatically cancelled.

Substitutions:

In the event we experience a temporary out-of-stock situation we will contact you to recommend suitable substitutions. No products will be subbed without consultation and agreement.

Payment Terms:

Net 30-Day terms are available upon approval for clients that spend in excess of $10,000 annually with Gourmet Depot. After the first 3 purchases which must be prepaid by Visa, MasterCard, Company Cheque or Interac you may request a credit application. Please allow 2-3 weeks for processing of all credit applications. Amounts over your assigned credit limit must be prepaid by Visa or MasterCard.

Overdue Accounts are charged 2% per month Finance Charges and may result in loss of credit privileges. Should you chose to pay your account with a credit card after the 30 day period you will be charged an additional 3% to cover our financing charges.

A $25.00 charge will be applied to all NSF cheques

Due to seasonal time restraints, Credit Applications are not processed between October and December.

Shipping:

All shipments are F.O.B. Gourmet Depot Mississauga. Due to our shipping volume, Gourmet depot has negotiated significantly discounted freight rates with numerous carriers. These savings are passed on to our client's thereby keeping freight costs to a minimum. Minimum Freight Charge is $8.00 per shipment.

Please Come Visit our Showroom and Shop at our Cash and Carry!
   

 
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Unit 6 - 6665 Tomken Road, Mississauga, Ontario, L5T 2C4 |  sales@gourmetdepot.ca  | tel. 905.564.8015 | fax. 905.564.8431